Nationwide coverage · Single point of contact
Your on-site interventions, anywhere in France, since 2014.
iTEC Services is a French company based in Arles (southern France) that has been managing the on-site installation, rollout and maintenance of digital equipment all over France since 2014, under its clients’ brand, through a network of more than 1,000 registered partner technicians. One partner manages your rollouts, installations and maintenance, wherever your sites are.
At a glance
- interventions completed since 2014
100,000+
interventions completed since 2014
- registered partner technicians across France
1,000+
registered partner technicians across France
- success rate
99%
success rate
- of continuous activity
12 years
of continuous activity
100% white label
We work in your name, never in ours, and we regularly sign non-disclosure agreements.
100% on-site service
We are installers, not integrators: our business is the intervention.
0% hardware
We sell no solutions: no conflict of interest with you or your customers.
What we do
Seven technical fields. One point of contact.
For each field: rollout, installation and maintenance, in project mode (planned rollouts) or run mode (tickets as they come). Detailed pages are available in French.
How we work
Account management, not dispatch.
A dispatch platform posts a line on a schedule. We brief every technician personally, for every job, without exception.
One point of entry
You send requests by email, ticket, bulk import or web service. A dedicated account manager, backed by a deputy, takes charge.
Preparation & briefing
Your account manager answers every question (where, when, what, how, which equipment, weight, work at height, procedures) and personally briefs the selected technician by phone.
On-site, in your name
The partner technician works on site under your brand, following your procedures, monitored in real time by our back office.
Report & quality
Reports, photos and deliverables are available the same day or the next day in LogiTEC. You rate every job: below four stars, your account manager calls you back.
References
Already done, nationwide.
From October 2021 to September 2026: more than 32,000 interventions completed and validated, at nearly 21,000 sites, for more than 300 clients, in every department of mainland France, in La Réunion, French Guiana and Guadeloupe, and in Belgium, Switzerland, Luxembourg, Germany and Monaco. White label and non-disclosure agreements: clients are never named, volumes are.
Nearly 460 stores in 3 months
Mass maintenance of in-store digital signage across 83 French departments in summer and autumn 2024: media player disks, aisle screens, screens hung above 2 m, wall screens and totems. Nearly 600 interventions, up to 320 per month.
About 650 branches
Two national campaigns in 2023 on cheque deposit kiosks (proxy removal in nearly 150 branches in 4 months, then wired connection with network audit in more than 300 branches in 6 months), plus ongoing maintenance.
Nearly 400 agencies
One SD-WAN box, one switch and one Wi-Fi access point per agency in 2022, validated step by step by the supervision team; SDSL links migrated to fibre.
Nearly 215 stores, France and Belgium
Migration from a legacy PBX to IP telephony and Wi-Fi hotspots, from May to November 2023.
Nearly 80 sites, France and Germany
On-site audits, then network racks installed as recommended, with an acceptance test book, in 2024 and 2025.
35,000 IT devices
Tablets, PCs, servers and peripherals rolled out across the branches.
LogiTEC
Stop chasing information: it is already there.
LogiTEC, our proprietary platform (more than 5 years of development, over €150K invested), connects clients, technicians and back office: requests, schedules, real-time KPIs, reports with proof of intervention, bulk imports and web services. It is included at no extra cost from your first request.
Same / next day
reports and deliverables
€0
extra cost for access
4
request channels, up to web services
1 to 5 ★
every job rated by you
FAQ
Frequently asked questions
Who is iTEC Services?
iTEC Services is a French company based in Arles (southern France) that has been managing the on-site installation, rollout and maintenance of digital equipment all over France since 2014, under its clients’ brand, through a network of more than 1,000 registered partner technicians.
Do you cover the whole of France?
Yes. Our interventions rely on a network of more than 1,000 registered and geolocated partner technicians across France, managed from our back office in Arles, for rollouts (project mode) as well as maintenance (run mode). From October 2021 to September 2026, we worked in every department of mainland France.
Do you work outside mainland France?
Yes. From October 2021 to September 2026, iTEC carried out interventions in the French overseas territories (La Réunion, French Guiana, Guadeloupe) and in several neighbouring countries: Belgium, Switzerland, Luxembourg, Germany and Monaco.
How many interventions have you carried out recently?
From October 2021 to September 2026: more than 32,000 interventions completed and validated, at nearly 21,000 different sites, for more than 300 clients (integrators, operators, manufacturers, software vendors and key accounts), with more than 800 technicians from our partner network. At peak, more than 300 sites were handled in a single month on one project.
Can your technicians work under our brand?
Yes, that is how we always work: 100% of our interventions are carried out under our clients’ brand, and we regularly sign non-disclosure agreements. This is why our references never name the client.
Do you sell hardware?
No. iTEC sells no hardware and no solutions: we are installers, not integrators. We install and maintain the equipment you have chosen, with no conflict of interest with you or your customers.
How do we send requests and follow the work?
By email, tickets, bulk import or web services, depending on volume. Every job is tracked in LogiTEC, our proprietary platform, included at no extra cost: planning, real-time KPIs, reports and deliverables.
Need a field partner in France?
Tell us about your sites, your equipment and your schedule.